Standing in line ready to board my flight, I look over at the poor soul summoned by the gate attendant to be subjected to a bag weigh in. The woman sheepishly attempts to balance the barrage of baggage she has loaded up on her shoulders like a pack horse, on the small bag scale. No surprises, the scale nearly short circuits as the flight attendant does the maths in her head to work out the excess baggage charges.
The mother in me wants to ‘tsk’ while I remind my child about why following the rules is important, the adult in me wonders why on earth would you need so much stuff? Knowing full well that we are going to land somewhere that has about 50 x more shops than Cairns does to replace anything forgotten.
We need to start asking ourselves, what is the worst-case scenario? I mean seriously, if the proverbial hit the fan, could we recover?
Say, this woman for example, assuming most of her belongings were clothing, shoes and chargers. Worst case, she forgot absolutely everything – highly unlikely but we all have brain farts every now and then.
If she had just rationalised in her head that as long as she sits somewhere in between forgetting absolutely everything and sacrificing your first born in excess baggage charges, she’ll be right.
For a more personal example, we are in the process of reviewing our fee schedule. This is something long overdue. Not because I never had time to do it but because of fear. I thought that if I change/increase the fees, I would lose all of my clients and go out of business. So, for 6 years, I kept the same schedule.
No changes or increases for over 6 years. No factor for inflation or improved service nor increased servicing costs. Why? Because I was scared that something highly unlikely would happen.
Instead, I absorbed the increases into my business. The more the service improved for the clients (and Paraplanners), the more it cost me. Over the long term, my profit margin erodes. Ridiculous I know.
It was time for me to have a frank conversation with myself. If I increased the fees, what would be the worst-case scenario?
I would lose all clients; my team would lose their jobs and my biggest personal asset would lose its entire value.
Ok, not great. But I could recover and it’s also highly unlikely.
Change is scary, I get it and fear will always be there. Fear is based on something we have made up in our minds. Afraid of flying in a plane? Why? Have you crashed before? No, you have made up a scenario in your mind about what MAY happen. In actual fact, you should be more afraid of your bathtub – you have a higher likelihood of dying there. But I digress.
Point is, try to rationalise your fears and don’t let your imagination dictate your decisions.