Recently, I had asked one of my team to complete a task. I estimated this task would take at least 5 hours to finish. It would usually be something that I would do myself, however, with a clear desk and a great eye for detail, I thought she would be better suited to the task.
Just under 2 hours later, I was notified the task was finished and I thought to myself “wow, she’s a lot faster at this than I would be’ and gave myself a pat on the back for delegating.
Fast forward a couple of days and I got around to reviewing the work. The quality was so unusually low for this person that I found myself questioning whether she had sent me the correct one.
What went wrong? Why would she produce something like this?
After wading my way through the clouds of confusion, I realised the error in my ways.
I failed to set clear expectations.
What I had in my mind was completely different to what she’d thought I’d wanted and it resulted in a task that should have taken 5 hours to double.
The work will only be as good as the expectations you set. Not giving your team clear directions can result in them kicking a ball into the darkness and hoping it lands between the goal posts.
Set your team up for success and when they begin to understand how you think, the art of delegation will be mastered.